Dr Lucy Buykx

User researcher

I’m a user researcher with 10 years experience across commercial, financial and public sectors.

I help design and development teams understand the people who use their product or service, and give them actionable insights so they can make informed decisions on the next steps. I write about my approach and experiences on my blog.

If you need some help with user research or service design then get in touch. I’m a senior partner with Ideasmiths LLP and I or one of my partners will be delighted to help.

Runner and swimmer

I’m a marathoner, parkrunner and a fair-weather swimrunner. These adventures take me around the country and the world.

I occasionally talk/rant/write about my experiences of staying fit and strong in mid-age so don’t be surprised if you find some words about these interspersed with my thoughts about user research and UX.